Making Sense of Digital

What We Do

We help companies close the gap between what consumers demand and expect digitally
from businesses and what they actually experience.

Our Approach

Objective strategic digital expertise is at the heart of The Digital Consultancy. Using proprietary tools and methodologies our four stage process delivers a clear digital vision, strategy and roadmap for your business, brand and/or company.


Extensive research from multiple data points provides a solid platform for an evidence-based digital strategy.


A bespoke, detailed, strategic digital vision and plan with focused deliverables and clear roadmapping.


Managing end-to-end delivery of the strategic digital plan and ensuring the right capabilities are in place.


Clear reporting of pre-defined KPIs with continuous monitoring and re-assessment via analytics.

Our Services

Over the past five years we have provided a wealth of services to our Clients, including:


Digital Strategy

Provision of global or local strategies that transform business.

Digital Transformation

Change management programmes to transform companies.


We have also delivered

  • Competitive Analysis
  • Mobile Payment Strategy
  • Content Audit and Strategies
  • SEM Analysis and Strategies
  • Technical Audits
  • Social Media Analysis
  • Measurement / ROI Modelling



Assessment to understand internal capability to deliver digital

Digital Confidence

Digital confidence programme to help demystify digital. Helping to close the gap between perceived and actual digital competencies


We have also delivered

  • ‘How to’ Guides
  • Executive Coaching
  • Digital Intelligence Retreats
  • Digital Workshops
  • Digital Excellence Teams


Digital Excellence Teams

Creation of teams that can drive and implement digital programmes

Regulatory Guidelines

Provision of governance and brand guidelines


We have also delivered

  • Project Management
  • Stakeholder Management
  • Digital Workshops
  • Wireframes and UX
  • Partner Selection
  • Influencer Programmes

Our Clients

Our Resources

Featured Items

Client Testimonials

“The Digital Consultancy developed a global digital strategy, vision and delivery plan for GE, it was a plan that was well received in our organisation and has set the direction for all our digital activities. I would certainly recommend TDC”
Ahmed Hassan

Chief Digital Officer, GE

“TDC delivered a focused, clear global strategy that has transformed our business and made us as a company more efficient and focused.  They are extremely passionate about the brand and working with them is like an extension to Castrol.

Alison Powell

Global Head of Digital, Castrol

“At the beginning of the project I only asked for one thing: flawless execution. And that is exactly what you delivered: a project with no issues, that was well planned with meticulous attention to detail – Thank you to all at TDC”
Amit Sadhwani

Group Head of Digital, Centrica

“TDC has been a strategic digital partner of the BP fuels business for the past 4 years, helping us to develop a number of different strategies, including global digital communications, mobile payment and digital content. All have been delivered with characteristic precision and, most importantly, good humour!”

Jonny Freeman

Global Digital SME, BP

Our Team

Chris England

Prior to establishing The Digital Consultancy (TDC), Chris enjoyed a successful career spanning the globe. Chris developed the 5Ds Marketing Model that pushes brands to both think and act differently in their consumer engagements, and which lies at the heart of TDC philosophy. A graduate of Leeds University, he has developed digital strategies for a number of multinational clients.

Lana Smith

During her marketing career Lana realised a flare and passion for the digital side of business and joined the team in 2014. She quickly progressed to lead digital analyst, ensuring positive results for clients including major energy companies, government entities and non-profits. Lana holds a bachelor’s degree in Forensic Science. She is a former social community manager for global independent blog sites and non-profit organisations.

Sarah Taylor

Sarah spent several years as a teacher before using her background in psychology and linguistics to carve out a career as Business Development Manager at TDC. Sarah’s unyielding professionalism alongside her organisational, written and oral communication skills, make her perfectly positioned to take on all of the challenges of her new role.

Kieron Matthews

Kieron was already one of the most influential marketing experts in the UK interactive marketing landscape when he co-founded The Digital Consultancy. Kieron’s early career experience included spells at McCann’s, HHCL+Partners, TBWA Chiat Day (Toronto), BBH and director of marketing at the Internet Advertising Bureau.

Mark Clifford

Mark achieved a Bachelor’s degree from Bournemouth University specialising in Business Studies with Project Management and Operations Management. After completing an industrial placement with The Digital Consultancy in 2012; Mark has now joined the team full time as a Senior Project Manager. With a keen interest in the use of digital media and its role in business today, he is bringing his skills and motivation into the execution of projects.

Marcus Kelly

An award winning expert in business communications, Marcus has over 24 years of global design experience. He has worked for the majority of the world’s top companies at board level across the globe and ensures that the strategic output from TDC is presented in a clear and concise manner. He has worked for industry leaders in Pharma, Automotive, Financial and Entertainment sectors. Marcus is a presentations expert with unrivalled expertise in this field. Previous clients include, Mercedes-Benz, Disney, Coca-Cola, GSK, Deloitte, Barclays to name a few.

Stew Holmstrom

After completing a PhD in 2008, Stew joined specialist strategic advisory firm Portas Consulting, where for 5 years he advised governing bodies, clubs, teams, and corporations on how to capture maximum business benefit from sport, including major events such as London 2012. With a keen interest in consumer and fan engagement, and emerging technologies, Stew joined The Digital Consultancy in 2012 and has since helped to develop TDC proprietary methodologies and deliver digital strategies for a number of multinationals.

Loretta Baker

Loretta started at The Digital Consultancy in 2014 completing an industrial placement from Bournemouth University. Studying towards a Bachelor’s Degree in Communications and Media with a strong focus on digital technology and marketing, Loretta has previous experience in news and feature writing, web communications and writing for the media. She is bringing her prior knowledge and motivation to the company to assist with SEO and SEM digital consultancy and digital strategy.

Aaron Goodall

Aaron joined The Digital Consultancy as Junior Research Analyst in July 2015. He is studying towards a Bachelor’s degree in Business Studies with Project and Operations Management. Aaron has already demonstrated a keen enthusiasm and clearly has a real passion for all things digital. He will be using his analytical skills to better his understanding of SEO and SEM during his placement- a great addition to the TDC team.


Find Us

London Office

31 Wootton Street




+44 (0) 20 7902 0660

New York Office

750 Third Avenue


New York

NY 10017

+1 (212) 5479500

Contact Us

+44 (0) 20 7902 0660